online portal provided by Benefitfirst
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Benefitfirst is a cloud-based, easy-to-use benefits management solution that automates and supports your complete benefits cycle, saving you time and money. Supported by an experienced service team, Benefitfirst has a customer satisfaction rating of 97% and is SSAE 16 certified, validating that all processes are on par with the best in the industry.
The Benefitfirst technology is proprietary, allowing it to be easily and economically customized to accommodate your changing needs and changing regulations. It is a robust benefits management and enrollment solution that combines paper, phone and web-based communication, enrollment and data management processes, as well as routine employee eligibility audits. The Benefitfirst solution includes:
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Optional Services
Payroll ConnectionSeamlessly flows employee data updates from your payroll system to Benefitfirst and vice versa.
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Communication & FulfillmentIncludes printed personalized enrollment package, Personal Benefits Summary and benefits guide delivered to each employee, as well as a custom benefits video and branded Benefitfirst web portal.
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Call Center SupportFor enrollments and administrative/ employee questions year-round.
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Flexible Spending AccountsThrough strategic partnership with ProBenefits.
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Dependent Eligibility AuditIdentifies, reports and terminates ineligible dependents, which can save thousands in erroneous claims payments.
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Federal COBRAA one-step process – just add or terminate employee or dependent in the system, and Benefitfirst handles the rest.
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HRfirstComprehensive HR audit, action plan and consultation.
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Annual Benefits StatementsIllustrates employer contributions for all benefits.
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